Careers at InnovaThink

InnovaThink is a dynamic, result-focused, and value-driven organization. We value our people as the most important pillars in the company. A truly dynamic working place where you can expand and make full use of your skills, capabilities, and experiences.

  • Quick Hiring Process
  • Positive Work Culture
  • Career Advancement Opportunities
  • Recognition & Rewards
  • Competitive Compensation
  • Training & Development
  • Work-Life Balance
  • Diverse Environment
  • Health & Wellness Benefit

Service Desk Process Analyst

Responsibilities The ideal candidate will be responsible for analyzing and optimizing service desk processes, ensuring efficient service delivery and high customer satisfaction. Will be working closely with various stakeholders to identify areas for improvement, develop best practices, and implement process enhancements. • Process Analysis: Evaluate current service desk processes and workflows, identifying bottlenecks and areas […]

Business Analyst – Accounting System

Job Description: We are seeking a detail-oriented and experienced Business Analyst to join our team, focusing on our accounting system. The ideal candidate will bridge the gap between business needs and technical solutions, ensuring our accounting systems meet operational requirements and drive efficiency. Responsibilities: 1. Requirements Gathering: • Collaborate with stakeholders to gather, analyze, and […]

Network Field Support Engineer

Qualifications: CCNA Certified but not required; Experience is an advantage 1 year demonstrated/actual experience in a project or O&M environment Routing and Switching Experience is a MUST Security Or Wireless Background/Experience (Hands-On) is an advantage For Wireless: (Basic and Any) – HPE-Aruba For Security: (Basic and Any) – Palo Alto Good Communication Skills Detail Orientated […]

Desktop Support Level 1

The primary tasks included in this Technical Support Services are as follows: Resolve day-to-day software and hardware issues related to desktops, laptops and printers Deployment of PC, laptop and other ICT devices Helpdesk assistance for standard applications and specialized software PC desktop, laptop, software installation and configuration Hardware problem troubleshooting and replacement of defective module […]

IT Site Support Engineer

Set up: Onsite / 5 Days / Shifting Schedule Location: DAGUPAN / DUMAGUETE / METRO MANILA Qualifications: Site IT Local Support Web Ticketing Asset Distribution RMA / Warranty Processing Move Adds and Changes WAN Monitoring LAN Monitoring WLAN Monitoring UPS Monitoring Audio / Video Test DIA Internet Utilization (MRTG) UPS Battery Back Up Test WAN […]

Field Network Engineer

Job Requirements: Has skills of fiber optic handling, management, and troubleshooting Knows the basics of fiber optic fundamentals Knowledgeable with fiber optic test equipment and tools Basic knowledge of OTN and DWDM technology Has knowledge of Cisco IOS/IOS-XR technology Has basic R&S skills CCNA is a plus

IT Service Desk

Job Description: Providing first – second level support through taking calls and handling the resulting incidents or Service Requests, using the incident management and request fulfillment processes, in line with Services objectives. Receiving, logging and managing calls from internal staff via telephone and email Oracle Account access management Windows OS and AD management and support […]

IT Service Delivery Manager

Job Description: Responsible for ensuring the effective delivery of IT services to clients or within an organization. This role involves managing IT service teams, maintaining service quality and ensuring alignment with business goals. The IT SDM is also responsible for implementing ITIL (Information Technology Infrastructure Library) best practices to enhance service delivery processes. The role […]